Our Customer Reviews

Marquies & Will were amazing got straight to the problem & game me solutions to fix my problem

Nate was a great resource, timely and helpful!

The Polestar team went above and beyond to help fix our plumbing issue. The kitchen drain line was backed up and we had a leak under the kitchen sink. Dex and his assistant accessed the issues and fixed both items in a timely manner. The price was reasonable and the team met all of our expectations. Would use again.

This was my 2nd time with Polestar and I have only praise. The technician, , was professional and friendly. He found and showed me his findings. That included showing me corrosion/rust that has definitely been growing and will increase, but he didn't make me think that I had to do something yet. He just made me aware of an issue that will only grow, not receed. It helps tremendously, in my mind, as far as trust and relief that I don't have to do anything just yet!

Javier, Alex and Robert did a fantastic job on installing our new Lenox HVAC system. They arrived precisely on time at 9:00 AM. At all times, they were courteous, efficient and knowledgeable, taking time to answer any questions that arose. Finishing their work early afternoon, they took time to explain a few upgrades in the gas valve and duct work. The entire experience was completely professional. Congratulations to all three of these men and Polestar!

Thomas came out today to do a winter check on our home furnace! He was very thorough and professional. He took his time to explain what he was doing and answered all our questions. Whenever the Polestar team comes out, they always take care of our home as if it was their own! Thanks, Thomas! We look forward to working with you in the future!

Happy with their work

Thomas was very professional and curtious. He was very informative on the extent of maintenance that was performed, which he also demonstrated with pictures. The experience he provided instilled me with confidence in Polestar services.

Our service technician was Nate Jones. I appreciate the professionalism and the extra time he took to explain his process and his findings for our unit. Thanks, Nate!

Our service tech Will was very courteous and informative. He was super polite and respectful. Service check went smoothly and quickly. He did a very Thorough job and explained what was needed. Everything was wonderful.

Polestar technician Thomas Eblen was very knowledgeable and did a great job tuning up my HVAC

Sam was great

Nate and Sam did a fantastic job. I highly recommend both of them. They cleaned our HVAC duces installed a new filter system and fixed a plumbing issue

Jahir provided great service with respect to our annual furnace maixtenance and additional furnace services, carefully explaining what he inspected, what we needed and what we need to keep our eye on. At our request, he replaced our humidifier filter and installed a water sensing alarm during his visit. Jahir was very friendly, professional and easy to work with.

Marquies Washington, did a great job. He was in and out and did not waste time. He was very polite and wore booties over his shoes - yay!!!!!.

Bennett was very friendly, helpful and on time. He was informative but not pushy and I appreciate his service visit.

All of our experience with Polestar has been positive. Charlie was our technician today and was very helpful and explained things well.

Jose and Carlos did an excellent job! Hardworking young gentleman that went above and beyond. Thank you!

Outstanding Service from Eliann at Polestar!

Eliann provided exceptional service from start to finish! Professional, knowledgeable, courteous, and attentive to every detail, Eliann went above and beyond to make sure everything was taken care of. The entire experience was smooth, stress-free, and exceeded my expectations.

It’s refreshing to work with someone who truly takes pride in their work and genuinely cares about providing an outstanding customer experience. Eliann is a tremendous asset to Polestar, and I sincerely appreciate the excellent service.

Five stars all the way! ⭐⭐⭐⭐⭐ I highly recommend Eliann to anyone looking for top-notch service. Thank you, Eliann, for making this such a great experience!

Marquies Washington was out to clear a drain today. Was out quickly, great communication, didn’t pressure into any upsells. Highly recommend!

Marquies was super informative and helpful! He shared information that no other plumber has ever mention. Would recommend to friends and family.

Fast and helpful!

Had multiple plumbing issues resolved by Tony, who was absolutely fantastic and helpful and knowledgeable about all my question (of which there were many!). Would highly recommend.

Jahir was able to quickly get my heater cleaned up and back in top top shape. He replace a small part that would extend the life of my heater and save me 1000s in the future.

Marquies Washington & Will Lowe are awesome! Very knowledgable, friendly and personable.

Eliann did an excellent job working on my Polestar’s HVAC system. He was thorough, well-organized, and incredibly patient throughout the process. I really appreciated his attention to detail and the care he put into his work. His professionalism and dedication to getting things right made the whole experience very positive. Thank you, Eliann, for the outstanding service!

Joe was amazing very professional, knowledgeable and friendly. He showed up on time and explained everything to me before and after. He had great help that came, Edgar- he was wonderful as well. I would definitely recommend using Polestar to family & friends.

Sam with Polestar was great. He is courteous and knows his machinery. He is efficient and got the job done in timely manner.

Very thorough. Friendly employees!

Thank you Sam for your thorough check and coaching on things to keep an eye on.

You are a technician I would be pleased to get to work side by side with! Have a great day!

Very efficient
Knowledgeable
Pleasant
Fixed the problem with in short time
Would differently call again

Charlie and Bennet were very thorough.

Thomas showed up at promised time,and took time and completed the routine check. Cleaned the dryer vent too. Thank you.

Jahir was professional, and knowledgeable. As well as the maintenance, He explained and helped us adjust our vents for better air flow. Highly recommend.

Eliann was phenomenal - incredibly professional, thorough and helpful.

Jahir was outstanding. Explained all aspects of our furnace. Cleaned the furnace, which had lots of sheetrock dust and provided photos and video of what he had done. Highly recommend.

We had a plumbing issue and Zack from Polstar came to the house to address the issue. He was very helpful and willing to answer all of my questions. Thanks Zack.

Excellent. Great tech. Couldn't ask for anything better.
.

Polestar came out to address a plumbing need. Khari did a fantastic job. I would highly recommend him for any of your plumbing needs. He came out today to install a part and once again did a fantastic job. I would use him for all of Mr plumbing needs

Jahir is an excellent technician, great service.

Lief and Hunter did a great job of digging a big hole in my front yard . . . to remove the rusty old curb box and install a new one. 😂 The guys were dependable and thorough. They filled back in the hole and one could hardly tell they had been there. I must say I was perplexed though to decide which guy was holier, Lief or Hunter.

Marquies Washington and Joe came out and were super professional and cleaned up when they were done. I couldn't recommend them more

Marquise Washington did a great job!

Marquies Washington and Joe came out and were super professional and cleaned up when they were done. I couldn't recommend them more

Hunter, we had the BEST experience with Hunter, who is a licensed plumber. He took care of our slow drains. Very courteous and friendly. I highly recommend polestar

Nate jones was very professional and courteous

Marquies washington helped me get services taken care of. He had great communication and works exceptionally fast. Thank you!

Pat and Dex replaced the leaking hose bid. Did a great job on the replacement. Had to add fitting for reconnection of the pex tubing from the replacement hose bid. Always wore booties when inside the home. Were friendly and professional.

Marquies was great! I was having problems with washing machine in basement having backflow occasionally. After checking it and the sink and having some signs of good flow but still backing up, he investigated the main line and with a camera saw a some bigger problems. He was very helpful talking through what was going on and several options going forward. We were impressed and are now going to use them for our main line work.

Derek was great, fast and no issues Plumbing repair

5-Star customer service!

Courteous, inefficient, tough terrain. He didn't give up.
Make sure it's working good before he left.

Grateful for Matt getting my AC fixed during this summer heat. Very nice guy and knowledgeable.

Update: I have used Polestar for many years. Part of their family plan and I love the convenience of several services. Recently installed new AC, water heater, pressure valve, and electrical work. Ricco, plumber, and Joe, electrician, were very helpful, explained everything in detail, and great guys. Highly recommend Polestar!

Nate was thorough and explained a variety of options without a hard sell.

Hi, Thomas from Polestar Plumbing Heating & Air Conditioning technician did a great job. He cleared explained the process and recommended improvement options

Dex and Pat were exceptional in their help. !

Marquies did an amazing job showed up? When he said he would was very polite and professional and took care of the issue at hand and I truly appreciate it.

Marquies, Josh, Will were polite, clear, and responsive. The call was on a Sunday evening. Would use again.

Marquises, Josh and will

Shea was very thorough, professional, and helpful as we consider a new ac/ furnace unit

Had an annual fall furnace maintenance inspection didn’t go well. However, thanks to Mike’s experience and expertise carbon monoxide won’t have its way. It cost me a furnace. However, I consider it as saving me & my family’s lives. I am forever grateful to him and Polestar for their experienced and highly trained technicians. Back with the installation very soon.

Marquies Washington & Will Lowe really appreciated talking to these guys & they explained everything very clearly will be recommending polestar to friends & family polestar rocks

Hunter was amazing. Highly recommend.

I’m very happy with the work Marquise performed with my clogged pipe. He was diligent in finding the problem even getting a supervisor involved. The price was very fair and explained before the work was performed. Would call him again.

Very nice man told me what he would be doing. And talked to me on what he found wrong . Thank you

Nate Jones was my technician and he was very kind and answered all my questions. He did a wonderful job!!

Fantastic service ! Lucas was very quick and thorough with his hvac installation. Would hire again!

I have had home since by polestar on numerous occasions but my main drain line was clogged and I was able to get someone within two hours to my home and fixed the problem. Thank you Marquise (sp?) or Q for fixing my drain problem, answering my questions, and general professionalism so late at night. Cheers

Thanks for helping me out in a pinch when my longtime company said no (I will be switching to Polestar)! Mike L. was so friendly and helped me clean up and diagnose damage after a chipmunk somehow got in my condensing unit and suffered a horrible fate.

Nick performed our regular scheduled maintenance. He was very thorough and explained everything very clearly. He was friendly and professional.

Nate Jones was very friendly, efficient and gave some great suggestions on maintenance and additional services provided by the company.

Complete professional service
Everything done as promised
Top of the line units at unbeatable price from competitors
Thank you Polestar

Tony was great taking the time to explain everything regarding the installation of a new water heater versus repairing our old one. Tony and Dex did a great job with the installation.

Nate did a great job and helped on a couple other Items.

I had electrical and plumbing complementary inspections done today. I knew my outdoor lights front and back were not working so those would need to be replaced. Joe (electrician) was so kind and helpful. He replaced two outlet switches that were bad and even tried to help me reset my nest doorbell. He was very kind and efficient.

Khari, (plumber), was also very kind and knowledgeable. Unfortunately, the bids that I was given were insane for a new water heater that may or may not need to be replaced in the near future. The amount of the bids had nothing to do with him, he was also kind, professional and respectful.

Both Joe and Khari were exemplary employees doing their job.

Very nice installation of new system Costco flex pay.
Follow up HVAC inspection was great answered my questions 👍🏻

Technician, Edgar, was exceptional and very thorough. He explained everything in great detail, was professional and kind.

Electrical by Joe

Nate was very knowledgeable, professional and friendly. Highly recommend!

Thank you Patrick!

Very well-run organization... They made the appointment same day I called... Showed up on time... Got the work done for the price quoted.... Even volunteered to come back and diagnose what the problem was with the drain in the first place with a camera next week, whenever I will be available.. Service was excellent!

Marquies Washington took good care of us.

Marquies washington took good care of us.

Great service, as always.

If the City of Independence is requiring you to have work done on your Curb Box, Polestar’s the one to turn to. Ask to be put in touch with Will Lowe; that’s his specialty. While quite particular about detail, he’s down to earth, professional, and friendly! He will call Dig-Rite and handle the permit for you so you don’t have to get involved at all, except for paying the reasonable bill.

Eliann Romero did a great job! He found the problem with my furnace that had stumped multiple techs. Thank you!

Hunter was great. He got here quickly and took care of our kitchen sink problem and he cleaned up for us.

Very professional people! I do recommend Ryan and Joe!

Very nice and pleasant.

Tony did a wonderful job. He explained all my options. He gave me information about plumbing problems. He inspected all my plumbing areas. Patrick did wonderful work too.

I was very impressed with our service tech. Offered choices on repair/replacement options that made decisions understandable. I feel very good with the decisions we made moving forward. Thank you for your professionalism. Jim King

The technician was very thorough and professional and explained everything he did and the recommendations

Very detailed electrical inspection. Edgar did a fantastic job.

Michael did a fantastic job - very professional, listened and provided solutions.

Thomas was very helpful

Techiannician did a great and professional job. Very pleased! Nick Jones did a great job! Was extremely thorough and explained every detail of the inspection! AAA++++ SERVICE!

Jahir came out to perform regular maintenance on my furnace. I have had Jahir before for maintenance and once again he performed exceptional work. He explained everything he was going to do, asked if I had any concerns or questions and provided some recommendations on potential improvements for me to consider. This is why I continue to use Pole Star.

The crew was great! They were able to do the job very professionally and provided images before and after, explaining every small detail. Thank you!

Brett and Kayla were very professional and knowledgeable in the initial bidding process, and we greatly appreciated a "no-pressure" approach. The installation team, Mark and Alex, were prompt, courteous and professional and took the time to educate us on the new system and answer any questions we had. They were very easy to contact and work with and made what is typically a stressful process somewhat easier.

10/8/26
I want to recognize Bennett, my service technician today from Polestar for providing exceptional service. He was courteous, knowledgeable, professional, and incredibly thorough throughout every interaction. I had been seriously considering switching service companies because the quality of service had declined over the last few service calls, but for now, Bennett has completely changed my perspective. He took the time to address my concerns, answer my questions, and ensure everything was handled correctly. His commitment to outstanding customer service renewed my faith in the company and reminded me why I chose to do business with Polestar in the first place. Bennett is a true asset to the organization, and I greatly appreciate his dedication and expertise.

Jahir was prompt, courteous, thorough and communicated thoroughly his progress and findings.

Jahir was very thorough and professional. Answered questions and gave complete explanations of what he was doing.

Complete professional service
Everything done as promised
Top of the line units at unbeatable price from competitors
Thank you Polestar

Hang on to Joe. He's a keeper.

Thank you for sending another hero, very professional, thank you!!!

Darlyn was excellent. Yolk what to do to fix my problem. No sales pith. Honest. Will always use Polestar !!!!!!!

Polestar came out to address a plumbing need. Kari did a fantastic job. I would highly recommend him for any of your plumbing needs

Jahir was great, on time and quickly fixed the problem and gave me instructions on how to work system, thank you Jahir

Very professional and installed new furnace. Gave quick recap and overview before leaving.

Called Polestar on a Tuesday evening with a clogged laundry drain that was leaking into our garage, and they had someone out the same night. Hunter was patient, professional, and genuinely tried everything to get to the bottom of it. He didn't rush, explained what he was doing, and clearly cared about getting it right rather than just getting out the door. You don't find that kind of effort often. Highly recommend Polestar for same-day service.

Lief was awesome. We’re glad we had him as our technician.

The blower wheel in our air conditioning system was off-balance, shaking, and very loud. Nick Jones, our Polestar technician, came out to our house the same morning I reached out to Polestar (less than an hour after calling in), quickly diagnosed the issue, ordered the part under warranty and replaced it seamlessly, and it runs great (and super quiet now)! Nick was super friendly, knowledgeable, and excellent to work with (and the total cost for his service was less than other providers in the area); I’d highly recommend him and Polestar in the future!

Sam and Eliann did a great job and were very attentive to solve any problems we had!

Jahir was great !!! He was very friendly and polite. Jahir was extremely knowledgable about our heating system. He explained step by step what he was doing while performing maintenance checks on our furnace. He also had a scope camera and showed me pictures he took of the inside of our furnace burner box, vents and fan housing. Jahir was a pleasure to have in our home. If possible I will request Jahir for our future HVAC needs…….

Larry Granger

Jahir was friendly, professional and very helpful. He serviced our HVAC system maintenance in getting ready for the colder temperatures. We are now ready for winter! Thank you Jahir!

Service was excellent. Michael did a great job.

Alex was great and professional

Sam K did a great job on our regularly scheduled maintenance call to detect an issue that could’ve been a big problem down the road. Helps to know that it was totally covered under the warranty and parts plan.

Jahir is an excellent representative of Polestar. He was very polite and professional. He was very thorough during the maintenance process and answered all of my questions. He took his time and made sure that the system was working properly and provided excellent advice on how to maintain the system in the future. When he was finished, he showed me pictures of the cleaning that he did and provided recommendations for the associated equipment. He cleaned up his work area nicely.

Eliana was very professional and thorough in his inspection of the furnace.

Ricco

Polestar's technician, James, provided awesome customer service during the maintenance of my furnace. He was very thorough and knowledgeable! He explained everything he was doing/checking and answered all my questions with patience and kindness! James and Polestar are awesome!

Ricco did a great job at our house today! He was very thorough and made it easy to understand our options with a new water heater. Thank you for the great service, Ricco!

Mike is exceptional in performing the service, and works with my schedule and get my HVAC system fixed the soonest possible. Thank you very much Mike.

Edgar was amazing!

The technician, Daniel, showed up 20 minutes after I was notified that Polestar was sending someone out to perform my fall maintenance on my furnace. He was polite, professional and thorough.

He did a good job and explained everything he had found. I am very satisfied with the work.

Polestar came out to do electrical maintenance. Edger did a fantastic job. I highly recommend him

Mike Loya was great. Explained everything he looked at and the services he performed.

I am happy to share my experience with Nate Jones. He was a great representative of your company. He called before he arrived.He was polite and had me at ease the second he walked in the door. He was comfortable around my cats and even my very noisy, behaving badly doxy. I would recommend him highly and welcome him back to my home.
He also provided recommendations for possible future services to improve airflow and keep my equipment functioning at a high level.
Thanks again Nate!

Gas fireplace inspection , igniter issue

Khari was on time, professional, and very pleasant to work with. He did not try to rush through the process and was thorough in his diagnosis of the problem. We have some unavoidable work that needs to be done, but I feel confident in the options that he provided us and am pleased with how quickly he will be able to get the work done for us.

Had a couple different techs out for maintenance visits on furnace and electrical.
Both were wonderful! Very knowledgeable, friendly and explained things great.

Marquies Washington very well, mannered, respectful, professional, great guy.

Nate was super helpful & thorough. We have had some frustration with our heat pump issues this year. Nate figured out the latest issue & took time to explain our options in detail. He was honest & straightforward. Highly recommend!

Great job by Edgar

Polestar does electrical! We have an older house with a project list. Edgar came out and checked our box, outlets, switches.... He was honest with what needed to be done sooner, what could wait, cost of each and time needed to complete. Edgar was also very patient and respectful to my dogs; one puppy, still learning and one recovering from surgery.

Bennett is a fantastic HVAC specialist and communicator. Prompt, efficient, highly knowledgeable, and kind. Company has been wonderful to work with also.

Bennett came out for furnace tuneup today and all the above statements are reinforced. Joe also came to work on electrical and he was also informative and competent.

A very delightful person. Polite and informative. Everything I want in a technician.

Nate Jones was excellent. Very thorough and responsive.

Bennett was incredibly prompt and informative. 10/10 would recommend!

Great job…. He kept us up to date with his ETA…. He did his job well and gave us a concise outline on what we need to do and several options on how to do it!

Jonathan came same day to quote water heater install. Explained everything thoroughly and answered my questions.

Installation was prompt, near, and everything was explained. First experience has been great.

Marquies Washington helped me a lot with cleaning out my main line. He came early explained what needed to be done and was professional. I appreciate the service as it solved the problem.

We got very prompt and good service. The whole team were very profesional. Would recomend marques, Josh, and Will to anyone.

Michael was great, came quickly, very personable and knowledgeable and fixed the problem, showing us what to do in the future.

Michael was so polite and explained everything and showed pics

Donnie was A+! He shut off lights and closed doors like he had never been here. Even rolled up my garden house…which was not previously rolled before he got here. The fix was quick and painless, but he explained everything he was doing in perfect detail.

Great service, as always.

Khari gave us a great evaluation of our plumbing problem. We need to work the fix into our budget.

Nate Jones was great! He was very thorough and informative. Highly recommend him.

Nate Jones was thorough and informative. He did a great job!

I had a really excellent experience with Polestar. Hunter was able to clear a really tricky drain clog that I had been unable to deal with myself, and in much less time than I had spent struggling with it. Great, professional service. Highly recommended!

Pokestar has been fantastic to work with. They have done 2 installs for us, and both went smoothly from start to finish. What sets them apart is their responsiveness. Anytime I have needed them they answer the phone and get someone here soon. Mike came out today for our annual maintenance and was thorough and professional.

They contacted me right away after submitting a request. I had a technician at my house about 45 minutes later. Lief was very knowledgeable and got the job done quickly.

I was very impressed with our service tech. Offered choices on repair/replacement options that made decisions understandable. I feel very good with the decisions we made moving forward. Thank you for your professionalism. Jim King

The tech was very knowledgeable and courteous. He inspected my furnace in very fine detail. Thanks

Arrived faster than expected and polite, professional and thorough.

Bennett did a great job and was thorough and very professional.

Marquises Washington was amazing. What a good guy!

Professional and friendly. Technician was very knowledgeable.

Hunter Hamilton was great, friendly and effective. Great service!

Alex came out to make sure our system is ready for winter and did an excellent job of video recording and detailing any concerns he had regarding what might make it run more efficiently and what could benefit us. Then, he took the time to explain everything he discovered in a way that made sense to me and was easy to understand. This is the second time we’ve used Polestar and both experiences were excellent. We highly recommend this company.

Marquies was so helpful.

Marquies is GREAT!!!

Marguies did a great job very respectful and easy to work with. Highly recommend

100 stars if Google would let me. Seriously.

I had to call Polestar on a Sunday morning because I had water backing up in my basement.

To make it even better, I had already been up until 1:00 AM Saturday night trying to fix the damn thing myself. After finally admitting defeat and going to bed, I woke up Sunday morning absolutely dreading making that phone call. Emergency plumber. Sunday morning. I was already mentally preparing myself to pay out the wazoo just to get someone to show up.

Turns out, I couldn’t have been more wrong.

From the first phone call, these guys were absolutely amazing. The woman I spoke with was incredibly friendly, helpful, and positive. She got everything moving immediately.

And then… less than 30 minutes after I got off the phone, Marquies Washington was at my house.

Saaaay what?? On a Sunday morning?! For an emergency call?! I was honestly shocked.

Marquies was fantastic. Kind, professional, knowledgeable, and just an all-around great guy. He took extra care bringing his equipment into the house, made sure everything stayed clean, explained what he was doing, and didn’t leave until he was confident everything was functioning properly.

What impressed me just as much was the attitude from both Marques and the woman who answered the phone. They brought nothing but positive energy into a pretty crappy situation—even while I was tired, frustrated, and probably not bringing quite the same level of sunshine myself. 😂 They genuinely made a stressful morning better.

And here’s the part I REALLY wasn’t expecting: they didn’t take advantage of the fact that this was an emergency call on a Sunday and absolutely hammer me on the price. After spending half the night trying to fix it myself and dreading what that Sunday-morning phone call was going to cost me, that was a very pleasant surprise.

Fast response. Great communication. Fair pricing. Professional service. Great people.

I went from being up until 1 AM fighting with a basement drain, to having the problem professionally handled before most people were probably even out of bed Sunday morning.

Polestar earned a customer today. Marquies -you’re the man. Thank you for coming to the rescue!

⭐⭐⭐⭐⭐
Google only gives me five, so apparently the other 95 are implied.

Side note- as I’m writing this post, I still haven’t heard back from two other companies I left messages with, that claim 24/7 service.

First time using Polestar and beyond impressed. We found them through a Google search because we needed Sunday emergency service. Marquies was here incredibly quick, and was very polite and efficient. And not only that, the price was beyond fair. Polestar will for sure be my go to plumber from now on!

Very knowledgeable and polite.

Professional and friendly. Technician was very knowledgeable.

Our technicians/installers/project manager have all been extremely communicative about our install and respectful of our home throughout the process. The company has loaned us a portable AC to use during the install as the temp has gotten into the mid-90s during it! I can’t complain-expectations exceeded, especially with our installers today.

From the start with Andrew going through my options and caring about all decisions it was GREAT!
Trevor our installer was awesome, knowledgeable and super clean.
Loved the whole experience.

Hunter, from Polestar arrived on time . he was friendly, courteous, and professional.. I like to llearn and asked several questions about the main drain line.. He explained why the drain can get clogged. He was very articulate. Should the drain get clogged again? I will certainly be calling Polestar.

Thomas Eblen from Polstar did a great job, fast and efficient!

I appreciated the communication from both the office staff and technician. Leif was polite, friendly, and straightforward with how to rapidly fix the problem in the short term and some long term prevention of future issues.

Hunter was quick to arrive & clear our sink clog at a very reasonable price. Thanks so much Polestar!

Hunter was amazing and kept trying to figure out the issue and finally got it. Thanks for all the time you spent figuring out the problem.

The servicemen come out in a timely fashion, answered all my questions and then gave me some others that I didn’t even think of. I highly recommend Polestar. I’ve had them work on my AC and heater.

Polestar service was great. Dan and Sam were helpful and professional. They identified the problem causing condensation from my system and provided a quick and reasonable solution!!

Hunter was prompt, knowledgeable and very nice. He was able to quickly fix my drain. He cleaned up and left. I would recommend using him.

I couldn't be happier. Joe and Edgar provided excellent service. On time and fast. They replaced all the breakers, replaced about 15 outlets, installed grounding rods, a new doorbell, and new combo smoke/carbon monoxide detectors.And a couple of those services they did at no charge. I highly recommend Polestar.

Joe came out today to do an electric check on our home! He was very thorough and professional. He took his time to explain what he was doing and answered all my questions. He also offered options of items that we could look into if needed to have repaired. Thanks, Joe! We look forward to working with you in the future!

Jahir was AWESOME! He is so knowledgeable about both heating and cooling systems. I appreciated how through he was. I look forward to seeing him next year for my annual service. Thank you

Very efficient and explained the importance of maintaining the heating cooling system . I highly recommend.

The Polestar tech came to my home within 30 minutes of the scheduled time. Joe was able to asses the problem - run diagnoses & fix the problem immediately. Very happy with immediate help & expert focus. Highly recommend Polestar Electric & Joe the technician.

Quick response. Good customer service. Nice price. No complaints at all.

Respectful, Professional

Donnie just came for our fall HVAC inspection and he was great. Very thorough, conscientious, and so friendly! We will be requesting him in the future.

Alex was prompt, professional and pleasant. Love to have him back anytime.

I had a water heater flush and drain cleaning maintenence service performed while Polestar was running a special. The guys that came out were prompt, professional, and courteous, and they made sure to respect our floors. I'm very pleased and will use them again.

Detailed and knowledgeable technician, Jahir! Explained everything thoroughly and was polite. Had the filter replaced - a little overpriced but not his fault, I would assume.

Nat jones, was great took care of my system and help me check what will be needed for the future of my home

Thomas performed AC check today. Courteous and thorough. Highly recommend Polestar Heating Cooling!

Marquies is great!

Great guy! Got us taken care of.

Great!

Don W. did a great job today. Really appreciate the time he spent discussing the service he provided and the work he performed.

Tech was right on time very detail oriented did his job very well I’m very pleased.

I’ve used their service a couple times now. Second time was as great as the first experience, ZERO COMPLAINTS. The tech, Marquies Washington was friendly, informative, and gave some suggestions I hadn’t thought about.

Polestar is my #1 go to for all my plumbing needs. They have helped me for several years, two toilets and a shower valve. The technicians are always professional, timely, and knowledgeable.

Polestar and their technician, Hunter Hamilton deserve every one of these 5 stars! Scheduling was friendly, same day and courteous! Hunter took the time and effort to be sure he’d leave no trace that he’d ever been there, throughly questioned me about the problem, got to work, tested and retested to be sure the issue was resolved, (it was), I wrote him a check, he handed me an invoice and he was on his way to the next customer. Very efficient process! I’d definitely call Polestar in the future!
HIGHLY RECOMMENDED!

Donnie was incredible and knowledgeable! Would recommend!