We're Hiring — Build Your Career With Polestar →
Our Customer Reviews

See What Your Neighbors Are Saying
Tony did a wonderful job. He explained all my options. He gave me information about plumbing problems. He inspected all my plumbing areas. Patrick did wonderful work too.
Linda Ford
3 days ago
I was very impressed with our service tech. Offered choices on repair/replacement options that made decisions understandable. I feel very good with the decisions we made moving forward. Thank you for your professionalism. Jim King
Jim King
3 days ago
The technician was very thorough and professional and explained everything he did and the recommendations
Jerry Williams
4 days ago
Very detailed electrical inspection. Edgar did a fantastic job.
Tom Wood
4 days ago
Michael did a fantastic job - very professional, listened and provided solutions.
Steve Brewer
4 days ago
Thomas was very helpful
GDImaxout8686
4 days ago
Techiannician did a great and professional job. Very pleased! Nick Jones did a great job! Was extremely thorough and explained every detail of the inspection! AAA++++ SERVICE!
Carol Williamson
4 days ago
Jahir came out to perform regular maintenance on my furnace. I have had Jahir before for maintenance and once again he performed exceptional work. He explained everything he was going to do, asked if I had any concerns or questions and provided some recommendations on potential improvements for me to consider. This is why I continue to use Pole Star.
Joe Sullivan
4 days ago
The crew was great! They were able to do the job very professionally and provided images before and after, explaining every small detail. Thank you!
Nina Doynov
5 days ago
Brett and Kayla were very professional and knowledgeable in the initial bidding process, and we greatly appreciated a "no-pressure" approach. The installation team, Mark and Alex, were prompt, courteous and professional and took the time to educate us on the new system and answer any questions we had. They were very easy to contact and work with and made what is typically a stressful process somewhat easier.
10/8/26
I want to recognize Bennett, my service technician today from Polestar for providing exceptional service. He was courteous, knowledgeable, professional, and incredibly thorough throughout every interaction. I had been seriously considering switching service companies because the quality of service had declined over the last few service calls, but for now, Bennett has completely changed my perspective. He took the time to address my concerns, answer my questions, and ensure everything was handled correctly. His commitment to outstanding customer service renewed my faith in the company and reminded me why I chose to do business with Polestar in the first place. Bennett is a true asset to the organization, and I greatly appreciate his dedication and expertise.
10/8/26
I want to recognize Bennett, my service technician today from Polestar for providing exceptional service. He was courteous, knowledgeable, professional, and incredibly thorough throughout every interaction. I had been seriously considering switching service companies because the quality of service had declined over the last few service calls, but for now, Bennett has completely changed my perspective. He took the time to address my concerns, answer my questions, and ensure everything was handled correctly. His commitment to outstanding customer service renewed my faith in the company and reminded me why I chose to do business with Polestar in the first place. Bennett is a true asset to the organization, and I greatly appreciate his dedication and expertise.
Sandy Heyse
5 days ago
Jahir was prompt, courteous, thorough and communicated thoroughly his progress and findings.
Doug McClellan
5 days ago
Jahir was very thorough and professional. Answered questions and gave complete explanations of what he was doing.
James Keller
5 days ago
Complete professional service
Everything done as promised
Top of the line units at unbeatable price from competitors
Thank you Polestar
Everything done as promised
Top of the line units at unbeatable price from competitors
Thank you Polestar
harold montgomery
5 days ago
Hang on to Joe. He's a keeper.
Mark Zarantonello
5 days ago
Thank you for sending another hero, very professional, thank you!!!
Luis Legarreta
5 days ago
Darlyn was excellent. Yolk what to do to fix my problem. No sales pith. Honest. Will always use Polestar !!!!!!!
Larry Evans
6 days ago
Polestar came out to address a plumbing need. Kari did a fantastic job. I would highly recommend him for any of your plumbing needs
calvin smith
6 days ago
Jahir was great, on time and quickly fixed the problem and gave me instructions on how to work system, thank you Jahir
develand evelad
6 days ago
Very professional and installed new furnace. Gave quick recap and overview before leaving.
Gina Diggs
7 days ago
Called Polestar on a Tuesday evening with a clogged laundry drain that was leaking into our garage, and they had someone out the same night. Hunter was patient, professional, and genuinely tried everything to get to the bottom of it. He didn't rush, explained what he was doing, and clearly cared about getting it right rather than just getting out the door. You don't find that kind of effort often. Highly recommend Polestar for same-day service.
Eric Butler
7 days ago
Lief was awesome. We’re glad we had him as our technician.
Andrew Wagner
1 week ago
The blower wheel in our air conditioning system was off-balance, shaking, and very loud. Nick Jones, our Polestar technician, came out to our house the same morning I reached out to Polestar (less than an hour after calling in), quickly diagnosed the issue, ordered the part under warranty and replaced it seamlessly, and it runs great (and super quiet now)! Nick was super friendly, knowledgeable, and excellent to work with (and the total cost for his service was less than other providers in the area); I’d highly recommend him and Polestar in the future!
Stephen Lachky
1 week ago
Sam and Eliann did a great job and were very attentive to solve any problems we had!
Kerry Smallwood
1 week ago
Jahir was great !!! He was very friendly and polite. Jahir was extremely knowledgable about our heating system. He explained step by step what he was doing while performing maintenance checks on our furnace. He also had a scope camera and showed me pictures he took of the inside of our furnace burner box, vents and fan housing. Jahir was a pleasure to have in our home. If possible I will request Jahir for our future HVAC needs…….
Larry Granger
Larry Granger
Larry Granger
1 week ago
Jahir was friendly, professional and very helpful. He serviced our HVAC system maintenance in getting ready for the colder temperatures. We are now ready for winter! Thank you Jahir!
Debbie Granger
1 week ago
Service was excellent. Michael did a great job.
Bob Little
1 week ago
Alex was great and professional
Earl Shoemaker
1 week ago
Sam K did a great job on our regularly scheduled maintenance call to detect an issue that could’ve been a big problem down the road. Helps to know that it was totally covered under the warranty and parts plan.
lgiefer
1 week ago
Jahir is an excellent representative of Polestar. He was very polite and professional. He was very thorough during the maintenance process and answered all of my questions. He took his time and made sure that the system was working properly and provided excellent advice on how to maintain the system in the future. When he was finished, he showed me pictures of the cleaning that he did and provided recommendations for the associated equipment. He cleaned up his work area nicely.
Debbie Kaplan
1 week ago
Eliana was very professional and thorough in his inspection of the furnace.
Howard Laughton
1 week ago
Ricco
Cindy Miller
1 week ago
Polestar's technician, James, provided awesome customer service during the maintenance of my furnace. He was very thorough and knowledgeable! He explained everything he was doing/checking and answered all my questions with patience and kindness! James and Polestar are awesome!
S Olson
1 week ago
Ricco did a great job at our house today! He was very thorough and made it easy to understand our options with a new water heater. Thank you for the great service, Ricco!
Felisha Parker
1 week ago
Mike is exceptional in performing the service, and works with my schedule and get my HVAC system fixed the soonest possible. Thank you very much Mike.
Jun Li
2 weeks ago
Edgar was amazing!
Ryan Engels
2 weeks ago
The technician, Daniel, showed up 20 minutes after I was notified that Polestar was sending someone out to perform my fall maintenance on my furnace. He was polite, professional and thorough.
He did a good job and explained everything he had found. I am very satisfied with the work.
He did a good job and explained everything he had found. I am very satisfied with the work.
Steven Wolff
2 weeks ago
Polestar came out to do electrical maintenance. Edger did a fantastic job. I highly recommend him
calvin smith
2 weeks ago
Mike Loya was great. Explained everything he looked at and the services he performed.
Doug Whiteley
2 weeks ago
I am happy to share my experience with Nate Jones. He was a great representative of your company. He called before he arrived.He was polite and had me at ease the second he walked in the door. He was comfortable around my cats and even my very noisy, behaving badly doxy. I would recommend him highly and welcome him back to my home.
He also provided recommendations for possible future services to improve airflow and keep my equipment functioning at a high level.
Thanks again Nate!
He also provided recommendations for possible future services to improve airflow and keep my equipment functioning at a high level.
Thanks again Nate!
Anne Huddleston
2 weeks ago
Gas fireplace inspection , igniter issue
DEAN WINGARD
2 weeks ago
Khari was on time, professional, and very pleasant to work with. He did not try to rush through the process and was thorough in his diagnosis of the problem. We have some unavoidable work that needs to be done, but I feel confident in the options that he provided us and am pleased with how quickly he will be able to get the work done for us.
Jenna M. Miller
2 weeks ago
Had a couple different techs out for maintenance visits on furnace and electrical.
Both were wonderful! Very knowledgeable, friendly and explained things great.
Both were wonderful! Very knowledgeable, friendly and explained things great.
Gina Diggs
2 weeks ago
Marquies Washington very well, mannered, respectful, professional, great guy.
Donna Henderson
2 weeks ago
Nate was super helpful & thorough. We have had some frustration with our heat pump issues this year. Nate figured out the latest issue & took time to explain our options in detail. He was honest & straightforward. Highly recommend!
Izzie Neubauer
2 weeks ago
Great job by Edgar
Michael Rosenau
2 weeks ago
Polestar does electrical! We have an older house with a project list. Edgar came out and checked our box, outlets, switches.... He was honest with what needed to be done sooner, what could wait, cost of each and time needed to complete. Edgar was also very patient and respectful to my dogs; one puppy, still learning and one recovering from surgery.
Lisa C
2 weeks ago
Bennett is a fantastic HVAC specialist and communicator. Prompt, efficient, highly knowledgeable, and kind. Company has been wonderful to work with also.
Bennett came out for furnace tuneup today and all the above statements are reinforced. Joe also came to work on electrical and he was also informative and competent.
Bennett came out for furnace tuneup today and all the above statements are reinforced. Joe also came to work on electrical and he was also informative and competent.
John Lorei
2 weeks ago
A very delightful person. Polite and informative. Everything I want in a technician.
LInda Wassberg
2 weeks ago
Nate Jones was excellent. Very thorough and responsive.
LA Herb
2 weeks ago
Bennett was incredibly prompt and informative. 10/10 would recommend!
Jessica Heck
2 weeks ago
Great job…. He kept us up to date with his ETA…. He did his job well and gave us a concise outline on what we need to do and several options on how to do it!
Ray Miller
2 weeks ago
Jonathan came same day to quote water heater install. Explained everything thoroughly and answered my questions.
Installation was prompt, near, and everything was explained. First experience has been great.
Installation was prompt, near, and everything was explained. First experience has been great.
Larry Ford
2 weeks ago
Marquies Washington helped me a lot with cleaning out my main line. He came early explained what needed to be done and was professional. I appreciate the service as it solved the problem.
Enna Waki
2 weeks ago
We got very prompt and good service. The whole team were very profesional. Would recomend marques, Josh, and Will to anyone.
Chris Nava
2 weeks ago
Michael was great, came quickly, very personable and knowledgeable and fixed the problem, showing us what to do in the future.
develand evelad
2 weeks ago
Michael was so polite and explained everything and showed pics
Denise Duke
2 weeks ago
Donnie was A+! He shut off lights and closed doors like he had never been here. Even rolled up my garden house…which was not previously rolled before he got here. The fix was quick and painless, but he explained everything he was doing in perfect detail.
Sheri Barber
2 weeks ago
Great service, as always.
sharon yancey
3 weeks ago
Khari gave us a great evaluation of our plumbing problem. We need to work the fix into our budget.
Howard Allen
3 weeks ago
Nate Jones was great! He was very thorough and informative. Highly recommend him.
Mary Dickerson
3 weeks ago
Nate Jones was thorough and informative. He did a great job!
Larry Dickerson
3 weeks ago
I had a really excellent experience with Polestar. Hunter was able to clear a really tricky drain clog that I had been unable to deal with myself, and in much less time than I had spent struggling with it. Great, professional service. Highly recommended!
Seth Simonton
3 weeks ago
Pokestar has been fantastic to work with. They have done 2 installs for us, and both went smoothly from start to finish. What sets them apart is their responsiveness. Anytime I have needed them they answer the phone and get someone here soon. Mike came out today for our annual maintenance and was thorough and professional.
Kevin Seaman
3 weeks ago
They contacted me right away after submitting a request. I had a technician at my house about 45 minutes later. Lief was very knowledgeable and got the job done quickly.
Dustin Petrik
3 weeks ago
I was very impressed with our service tech. Offered choices on repair/replacement options that made decisions understandable. I feel very good with the decisions we made moving forward. Thank you for your professionalism. Jim King
Jim King
3 weeks ago
The tech was very knowledgeable and courteous. He inspected my furnace in very fine detail. Thanks
Sam Anaya
3 weeks ago
Arrived faster than expected and polite, professional and thorough.
Paula Stocker
3 weeks ago
Bennett did a great job and was thorough and very professional.
Erin Nelson
3 weeks ago
Marquises Washington was amazing. What a good guy!
Ryan Darst
3 weeks ago
Professional and friendly. Technician was very knowledgeable.
Jeff Greig
3 weeks ago
Hunter Hamilton was great, friendly and effective. Great service!
Caroline Garrison
3 weeks ago
Alex came out to make sure our system is ready for winter and did an excellent job of video recording and detailing any concerns he had regarding what might make it run more efficiently and what could benefit us. Then, he took the time to explain everything he discovered in a way that made sense to me and was easy to understand. This is the second time we’ve used Polestar and both experiences were excellent. We highly recommend this company.
Mary Hanson
3 weeks ago
Marquies was so helpful.
Elena Terziovska
3 weeks ago
Marquies is GREAT!!!
Aleksandar Trajkoski
3 weeks ago
Marguies did a great job very respectful and easy to work with. Highly recommend
pj soptick
3 weeks ago
100 stars if Google would let me. Seriously.
I had to call Polestar on a Sunday morning because I had water backing up in my basement.
To make it even better, I had already been up until 1:00 AM Saturday night trying to fix the damn thing myself. After finally admitting defeat and going to bed, I woke up Sunday morning absolutely dreading making that phone call. Emergency plumber. Sunday morning. I was already mentally preparing myself to pay out the wazoo just to get someone to show up.
Turns out, I couldn’t have been more wrong.
From the first phone call, these guys were absolutely amazing. The woman I spoke with was incredibly friendly, helpful, and positive. She got everything moving immediately.
And then… less than 30 minutes after I got off the phone, Marquies Washington was at my house.
Saaaay what?? On a Sunday morning?! For an emergency call?! I was honestly shocked.
Marquies was fantastic. Kind, professional, knowledgeable, and just an all-around great guy. He took extra care bringing his equipment into the house, made sure everything stayed clean, explained what he was doing, and didn’t leave until he was confident everything was functioning properly.
What impressed me just as much was the attitude from both Marques and the woman who answered the phone. They brought nothing but positive energy into a pretty crappy situation—even while I was tired, frustrated, and probably not bringing quite the same level of sunshine myself. 😂 They genuinely made a stressful morning better.
And here’s the part I REALLY wasn’t expecting: they didn’t take advantage of the fact that this was an emergency call on a Sunday and absolutely hammer me on the price. After spending half the night trying to fix it myself and dreading what that Sunday-morning phone call was going to cost me, that was a very pleasant surprise.
Fast response. Great communication. Fair pricing. Professional service. Great people.
I went from being up until 1 AM fighting with a basement drain, to having the problem professionally handled before most people were probably even out of bed Sunday morning.
Polestar earned a customer today. Marquies -you’re the man. Thank you for coming to the rescue!
⭐⭐⭐⭐⭐
Google only gives me five, so apparently the other 95 are implied.
Side note- as I’m writing this post, I still haven’t heard back from two other companies I left messages with, that claim 24/7 service.
I had to call Polestar on a Sunday morning because I had water backing up in my basement.
To make it even better, I had already been up until 1:00 AM Saturday night trying to fix the damn thing myself. After finally admitting defeat and going to bed, I woke up Sunday morning absolutely dreading making that phone call. Emergency plumber. Sunday morning. I was already mentally preparing myself to pay out the wazoo just to get someone to show up.
Turns out, I couldn’t have been more wrong.
From the first phone call, these guys were absolutely amazing. The woman I spoke with was incredibly friendly, helpful, and positive. She got everything moving immediately.
And then… less than 30 minutes after I got off the phone, Marquies Washington was at my house.
Saaaay what?? On a Sunday morning?! For an emergency call?! I was honestly shocked.
Marquies was fantastic. Kind, professional, knowledgeable, and just an all-around great guy. He took extra care bringing his equipment into the house, made sure everything stayed clean, explained what he was doing, and didn’t leave until he was confident everything was functioning properly.
What impressed me just as much was the attitude from both Marques and the woman who answered the phone. They brought nothing but positive energy into a pretty crappy situation—even while I was tired, frustrated, and probably not bringing quite the same level of sunshine myself. 😂 They genuinely made a stressful morning better.
And here’s the part I REALLY wasn’t expecting: they didn’t take advantage of the fact that this was an emergency call on a Sunday and absolutely hammer me on the price. After spending half the night trying to fix it myself and dreading what that Sunday-morning phone call was going to cost me, that was a very pleasant surprise.
Fast response. Great communication. Fair pricing. Professional service. Great people.
I went from being up until 1 AM fighting with a basement drain, to having the problem professionally handled before most people were probably even out of bed Sunday morning.
Polestar earned a customer today. Marquies -you’re the man. Thank you for coming to the rescue!
⭐⭐⭐⭐⭐
Google only gives me five, so apparently the other 95 are implied.
Side note- as I’m writing this post, I still haven’t heard back from two other companies I left messages with, that claim 24/7 service.
Daniel Crosby
3 weeks ago
First time using Polestar and beyond impressed. We found them through a Google search because we needed Sunday emergency service. Marquies was here incredibly quick, and was very polite and efficient. And not only that, the price was beyond fair. Polestar will for sure be my go to plumber from now on!
Brooke Crosby
3 weeks ago
Very knowledgeable and polite.
Bill Bartling
4 weeks ago
Professional and friendly. Technician was very knowledgeable.
Jeff Greig
4 weeks ago
Our technicians/installers/project manager have all been extremely communicative about our install and respectful of our home throughout the process. The company has loaned us a portable AC to use during the install as the temp has gotten into the mid-90s during it! I can’t complain-expectations exceeded, especially with our installers today.
Maria Bolyard
4 weeks ago
From the start with Andrew going through my options and caring about all decisions it was GREAT!
Trevor our installer was awesome, knowledgeable and super clean.
Loved the whole experience.
Trevor our installer was awesome, knowledgeable and super clean.
Loved the whole experience.
Rocky Lee
4 weeks ago
Hunter, from Polestar arrived on time . he was friendly, courteous, and professional.. I like to llearn and asked several questions about the main drain line.. He explained why the drain can get clogged. He was very articulate. Should the drain get clogged again? I will certainly be calling Polestar.
Sandi
4 weeks ago
Thomas Eblen from Polstar did a great job, fast and efficient!
Lawrence Simpson
4 weeks ago
I appreciated the communication from both the office staff and technician. Leif was polite, friendly, and straightforward with how to rapidly fix the problem in the short term and some long term prevention of future issues.
Tracy Sells
4 weeks ago
Hunter was quick to arrive & clear our sink clog at a very reasonable price. Thanks so much Polestar!
Gina Kegin
4 weeks ago
Hunter was amazing and kept trying to figure out the issue and finally got it. Thanks for all the time you spent figuring out the problem.
Aaron Miller
4 weeks ago
The servicemen come out in a timely fashion, answered all my questions and then gave me some others that I didn’t even think of. I highly recommend Polestar. I’ve had them work on my AC and heater.
Lon Poore
4 weeks ago
Polestar service was great. Dan and Sam were helpful and professional. They identified the problem causing condensation from my system and provided a quick and reasonable solution!!
Jennifer Hill
4 weeks ago
Hunter was prompt, knowledgeable and very nice. He was able to quickly fix my drain. He cleaned up and left. I would recommend using him.
Andrew M Cope
4 weeks ago
I couldn't be happier. Joe and Edgar provided excellent service. On time and fast. They replaced all the breakers, replaced about 15 outlets, installed grounding rods, a new doorbell, and new combo smoke/carbon monoxide detectors.And a couple of those services they did at no charge. I highly recommend Polestar.
Dawn Downey
4 weeks ago
Joe came out today to do an electric check on our home! He was very thorough and professional. He took his time to explain what he was doing and answered all my questions. He also offered options of items that we could look into if needed to have repaired. Thanks, Joe! We look forward to working with you in the future!
Barb Kirgan
4 weeks ago
Jahir was AWESOME! He is so knowledgeable about both heating and cooling systems. I appreciated how through he was. I look forward to seeing him next year for my annual service. Thank you
Dawn Moore
4 weeks ago
Very efficient and explained the importance of maintaining the heating cooling system . I highly recommend.
Teresa Hambley
4 weeks ago
The Polestar tech came to my home within 30 minutes of the scheduled time. Joe was able to asses the problem - run diagnoses & fix the problem immediately. Very happy with immediate help & expert focus. Highly recommend Polestar Electric & Joe the technician.
Jeff Shoffner
4 weeks ago
Quick response. Good customer service. Nice price. No complaints at all.
Clay Cartwright
4 weeks ago
Respectful, Professional
Gayle Lee
4 weeks ago
Donnie just came for our fall HVAC inspection and he was great. Very thorough, conscientious, and so friendly! We will be requesting him in the future.
Jennifer Vrablic
4 weeks ago
Alex was prompt, professional and pleasant. Love to have him back anytime.
Mike Brewer
4 weeks ago
I had a water heater flush and drain cleaning maintenence service performed while Polestar was running a special. The guys that came out were prompt, professional, and courteous, and they made sure to respect our floors. I'm very pleased and will use them again.
Sherwood Smith
4 weeks ago
Detailed and knowledgeable technician, Jahir! Explained everything thoroughly and was polite. Had the filter replaced - a little overpriced but not his fault, I would assume.
Twameeka Welton
4 weeks ago
Nat jones, was great took care of my system and help me check what will be needed for the future of my home
Christie White
4 weeks ago
Thomas performed AC check today. Courteous and thorough. Highly recommend Polestar Heating Cooling!
JAY LAWSON
4 weeks ago
Marquies is great!
Aubree Gantt
4 weeks ago
Great guy! Got us taken care of.
Melvin McClure
4 weeks ago
Great!
Michael Cantwell
4 weeks ago
Don W. did a great job today. Really appreciate the time he spent discussing the service he provided and the work he performed.
Matt & Cindy
4 weeks ago
Tech was right on time very detail oriented did his job very well I’m very pleased.
bo didley
4 weeks ago
I’ve used their service a couple times now. Second time was as great as the first experience, ZERO COMPLAINTS. The tech, Marquies Washington was friendly, informative, and gave some suggestions I hadn’t thought about.
Chris Marshall
4 weeks ago
Polestar is my #1 go to for all my plumbing needs. They have helped me for several years, two toilets and a shower valve. The technicians are always professional, timely, and knowledgeable.
Rebekah
4 weeks ago
Polestar and their technician, Hunter Hamilton deserve every one of these 5 stars! Scheduling was friendly, same day and courteous! Hunter took the time and effort to be sure he’d leave no trace that he’d ever been there, throughly questioned me about the problem, got to work, tested and retested to be sure the issue was resolved, (it was), I wrote him a check, he handed me an invoice and he was on his way to the next customer. Very efficient process! I’d definitely call Polestar in the future!
HIGHLY RECOMMENDED!
HIGHLY RECOMMENDED!
Stephen Westhead
4 weeks ago
Donnie was incredible and knowledgeable! Would recommend!
Mike Stumpff
4 weeks ago
I took advantage of Polestar's new electrical service. I had three outdoor outlets and one outlet box replaced, including new waterproof covers, one bathroom outlet replaced, and check/reset a tripped circuit breaker. Both worker's were friendly, helpful and professional. I was very satisfied with their work and would use them again.
Brian Colombe
4 weeks ago
The servicemen come out in a timely fashion, answered all my questions and then gave me some others that I didn’t even think of. I highly recommend Polestar. I’ve had them work on my AC and heater.
Lon Poore
4 weeks ago
Marquies was able to come quickly help take care of a main line backup issue and gave helpful followup for further cleaning. Never had a bad experience with my local Polestar, and this time is no different!
The Cheese Wizard
1 month ago
Marquise Washington did excellent job. I’m a very proud and satisfied customer.
Kevin Smith
1 month ago
Most excellent and quickest service I’ve experienced! The technician was very thorough as well knowledgeable. Any questions or concerns I had he very informative and clear in explanations. I feel he went above and beyond. Highly recommend this company for your service needs!! My technician, Marquis Washington was top notch.
Chris Marshall
1 month ago
Since these services were for my tenants it was good to make arrangements on the phone and use my credit card. Thank you for a smooth service for A/C's.
Mary Jane
1 month ago
Nate Jones was here and was extremely personable and educational, great work!
Kalen Jahnke
1 month ago
Marquies Washington, he got the job doene less 30 minutes he did a very good job
Bobbie Silas
1 month ago
The technician Jahir was great. On time, respectful, courteous, and thorough. Highly recommended.
Functional Color, LLC
1 month ago
Called for a check on hvac, apt set fast, showed on time and went above in explaining company & products. Took time to explain why they were suggesting items and the service offered a 2 day installation.
Helen Case
1 month ago
Great experience and customer service
Kelly Amerine
1 month ago
The HVAC technician Dakoda was helpful and honest. He quickly diagnosed the issue and offered reasonably priced solutions to prevent the HVAC problem from reoccurring. We would definitely use Polestar again.
Megan Snyder
1 month ago
Michael was great explaining the everything to us.
Josh Toomey
1 month ago
Donnie was A+! He shut off lights and closed doors like he had never been here. Even rolled up my garden house…which was not previously rolled before he got here. The fix was quick and painless, but he explained everything he was doing in perfect detail.
Sheri Barber
1 month ago
My kitchen sink was stopped up and Corriell Hutton came in and corrected the problem. He was effection and didn't make a mess.
Julie Gilpin
1 month ago
They were here really quick after texting me they were on their way. They were professional and did a thorough job and let us see the photos of the pipes showing no tree roots. Did a great job.
Linda Bond
1 month ago
Office personnel was knowledgeable and friendly. Representative did work quickly and was responsive to my questions.
Linda Foster
1 month ago
Good communication. Tech was friendly and fixed our problem quickly
Nathan Ragner
1 month ago
They showed up as promised. Their tech went right to work and finished the job in a timely manner. Great service and experience.
Carl Gaines
1 month ago
Exceptional customer service! I needed a check-up on my AC. Michael drove out to my home, did a thorough job and explained the issues in a way that I could understand. I highly recommend this company.
Kelly Robinson
1 month ago
Tech Eliann was great and inspected everything with photos. Informed us that everything was working great and gave us ideas on how we can better protect our system
Chad Beretta
1 month ago
Donnie was extremely helpful and explained everything thoroughly. Very much appreciated.
Tiffany Patterson
1 month ago
5 Stars for Matt! Excellent customer service! Matt is an expert and very friendly and knowledgeable. We are impressed with his experience and background/experience and it shows! He answered all of our questions and talked with us about options for updating our system for our 16 year old unit! Thank you Matt! Polestar has excellent customer service and always makes us feel at home. We appreciate you. Thanks Matt!
Shannon Johnson
1 month ago
Thomas was excellent in answering my questions and explaining everything he did. He was very professional and pleasant! I highly recommend Thomas for HVAC service and Polestar.
Jack Holcom
1 month ago
Marquies did a fantastic job on cleaning our main sewer line , amazing service!
Jose Garcia
1 month ago
Eliann, did a great job. Very informative and knowledgeable.
Mark Goertzen
1 month ago
Hunter was exceptional beyond the service provided. For me it was his personal connection and politeness that made the overall experience seemingly smooth and enjoyable
I would highly recommend him and his services to anyone
I would highly recommend him and his services to anyone
CHRIS MCPHERSON
1 month ago
Our air conditioner went out on Saturday Labor Day weekend. We called several places and then we contacted polestar. They immediately said they would have somebody out that day within a few hours. We had a wonderful technician name Mike come out. He was extremely friendly, very knowledgeable and told us what the problem was. Then the next day Kayla came out again, super friendly, very knowledgeable very professional, laid out our options with no extra frills, she didn’t try to sell us on anything we didn’t need. And today we got our new air-conditioning unit furnace and water heater. The two technicians that came out this afternoon were amazing! They were efficient fast and knew what they were doing. I would recommend polestar to anyone.
Maria Heringer
1 month ago
I had a great experience with Marquies Washington and Jim Lansdown! They were extremely nice and helped explain everything along the way.
Rachel Buckler
1 month ago
Dan was professional and resolved issue
Ken Warnat
1 month ago
I would highly recommend Polesta, plumbing heating and cooling! It was incredibly easy to make an appointment. The technician Hunter, was on time very tidy/clean and super efficient. 100% satisfied and they honored the coupon deal that I found in the Val Pak mailing.
Karrie Rea
1 month ago
Marquis (sorry, don't know spelling) was knowledgeable, very pleasant, professional, respectful of me and my home. He checked out my problem, unclogged my drain, and gave me information on what to do to prevent this happening again. I will be acting on his recommendation. I also appreciate him coming out on a holiday weekend. The lady that took my call was exceptional as well. I appreciate both of them listening to my issue and working to get it fixed. I'm very happy with this service.
Carla James
1 month ago
Marquies Washington was amazing. Communication and service were great and he’s a kind and courtesy person. Wonderful experience!
Susan McSpadden
1 month ago
Bennett did a great job. Fast response time and solved the issue quickly.
Jack Montgomery
1 month ago
Fixed my AC Compressor and house is cooling down! Thomas was awesome!
Michael Haga
1 month ago
The strength of Polestar is in their people, specifically AC repairman Bennett - greatest service ever, a very through and outgoing man - and plumber Jonathan Walker, who is an extremely knowledgeable, professional and provided great service… I would highly recommend Polestar because they employ excellent technicians…
UPDATE:
I just had Jan come by to look at the AC and he was excellent… great service, knowledgeable and was friendly… continue to give Polestar my highest rating…
I like Polestar but wish the service fee for just coming out could be included in the finished fee… ie $500 - $89 trip charge would be $411… much more bearable…
Rob Wheat
UPDATE:
I just had Jan come by to look at the AC and he was excellent… great service, knowledgeable and was friendly… continue to give Polestar my highest rating…
I like Polestar but wish the service fee for just coming out could be included in the finished fee… ie $500 - $89 trip charge would be $411… much more bearable…
Rob Wheat
Rob Wheat
1 month ago
Ben, Kari, & Matt from Polestar were great! Friendly, informative, & FAST service when my furnace went out. Communication was great, & scheduling was a breeze. Thank y’all so much!
Dylan Reiter
1 month ago
Timely and work completed efficiently.
Lindsey Schneider
1 month ago
Will was great. Had the issue resolved quickly
Stacy Brown
1 month ago
Marqueis was wonderful. We had an issue with our HVAC drain and he was able to get it unblocked. He is very friendly and didn’t mind that we had family over at the same time. Great to work with.
Jodie Cobb
1 month ago
Will Lowe was great! He was very helpful with my plumbing issue and very kind. We were so impressed that we signed up for a membership. I definitely will be using Polestar for my plumbing needs and will request Will as the technician.
Sara Kelley
1 month ago
Marquises was great I really appreciate his help, especially on a holiday weekend! Would recommend him 100 times over and over again!
Bryce Burke
1 month ago
Marquies was friendly, professional, took care when working on my plumbing issue. He knows what he is doing, fixed my problem and made a recommendation that I will be following up on. Thank you,
Carla James
1 month ago
Marquies came and looked at my drain. He did a great job getting me fixed quickly!
Eddie M.
1 month ago
Marquies Washington, Thank you for good communication and service!
Oguz Leah Berkoz
1 month ago
Gabe gave us clear advice, told us what we needed and what we did not need. I found him quite trustworthy.
Mardi Mahaffy
1 month ago
The guys were awesome!! Friendly, courteous and professional. They left the worksite spotless!!
Mohammad
1 month ago
Regular maintenance. Everything was good. I have a yearly maintenance agreement that is a decent price.
Dorothy Grady
1 month ago
I had a very nice experience. My service technician Patrick was very nice and quick.
Lynn Arehart
1 month ago
On time great job
Byron Lee
1 month ago
Micheal did great
Micheal Hardison
1 month ago
I’ve been a customer of polestar for years and they’re amazing. Today I got maintenance service from Thomas and he was great!! Thank you Polestar.
S. M.
1 month ago
The people are phenomenal however the unit I bought from them has been a headache and has required multiple call backs. Hopefully, we have the issue fixed now.
I can’t say enough great things about Nate J. I know he is new to Polestar, but he went above and beyond to make sure the issue was resolved with the assistance of Sam today.
I can’t say enough great things about Nate J. I know he is new to Polestar, but he went above and beyond to make sure the issue was resolved with the assistance of Sam today.
Brandon C
1 month ago
Michael did a great job. Was in and out quick so I could get to afternoon appointment.
Kim Stephenson
1 month ago
Thomas came to service my air conditioner for basic maintenance, as always, an exceptional experience with polestar. On time, good communication, and friendly staff.
Tim Sturdy
1 month ago
Tech was quick to fix the issue in just a couple minutes and didn’t try to push anything that wasn’t necessary. He was honest and provided details about why we were having these issues and what to plan for in the future. Tech was Marquies Washington
CJ Reeves
1 month ago
Tony and Lief were a great help and very professional in attacking an on going drain problem at our home. Thanks to Marquis as well.
We are very happy with their work and explaining the process.
We are very happy with their work and explaining the process.
Paul W
1 month ago
Trevor Wagner from Wolfe came out to do a heating maintenance on my HVAC equipment. He did a very good job explaining about how equipment works and gave options to solve any potential problems. I appreciated his service. I would recommend him again.
Rebecca Pond
1 month ago
The gentleman they sent was named Ricco. He was awesome to work with! He took the time to speak TO me about what he was going to do, and explained to me about issues that were present that were fixed while he was here. I would highly recommend him, and will absolutely use Polestar for my next upcoming project!
Damian Turiello
1 month ago
Marquies Washington , great guy and super nice
webb Streit
1 month ago
Nate Jones provided an excellent job and educated of different products.
Micdoro Smith
1 month ago
Fantastic Thomas
Abinash Parida
1 month ago
Bennet arrived, determined the problem, and explained the issue to me , and resolved it. I would like Bennett to be my service tech for future services.
Judy Brockert
1 month ago
Polestar does it AGAIN! Exceeding my expectations! My technician Daniel Geary did a wonderful job. I am so thankful as I sit in my air conditioned home. Fixed the issue and updated me with photos throughout the process. Will definitely use this company again and recommend them to friends and family.
Stephanie Stevick
1 month ago
We had Will Lowe as our tech. Highly recommend! He was very knowledgeable about the work at hand. Explained in clear detail what needed to be done and our options. Will was very efficient and cleaned up when done. Already scheduled another appointment and requested him to do the job.
Jennifer handzel
1 month ago
Michael did an expectional job!
TNathan Lokius Fairley
1 month ago
Dan was so professional and personable. He fixed our AC in no time
Charles Flanders
1 month ago
Alex and Monica were great and very helpful!
Allison Bowman
1 month ago
I was very pleased with customer service Zach figured out the problem and things were taken care of Very professional and very honest also, Q was a very pleasant person. He was the first one to come out to say that I needed a plumber. I will definitely use you again if I need so, but I will also tell others about your company.
Carol G
1 month ago
Hunter was GREAT!! Thanks folks. Dennis
Dennis Cassidy
1 month ago
Marquises Washington Is a super wonderful. He did a great job. A very upstanding young man would use agsin
Colleen Boveri
1 month ago
Edgar was great,knowledgable, and professional. He helped me with identifying the outlets that need to be gfci. He also caught that my electrical stove was hard line and to be up to code it would need an outlet.
Reed Austin
1 month ago
Donnie was extremely helpful and explained everything thoroughly. Very much appreciated.
Tiffany Patterson
1 month ago
Dan was absolutely awesome. Very friendly and took care of my AC and got us all taken care of.
Nikki Rachelle
1 month ago
Edgar, the electric tech, did an outstanding job.
Daniel Rodriguez
1 month ago
On time as promised. Very personable.Would recommend your technician and company.
Bill Harrison
1 month ago
Donnie was great with the property visit and explanation of safety and future service!! Thank you
Matt Lawrence
1 month ago
Tony is the best great workmanship thanks 😊
Meg Hardesty
1 month ago
Marquises Washington was great!
One Love Medical Mission
1 month ago
Marquies is so AMAZING!!! He helped us out and fixed our issues:)
Apolonia Barahona-Negrete
2 months ago
Marquise know exactly what he doing, he helped us out
Robert Ramsey
2 months ago
marquis was amazing! quick & efficient
Bren Bohlander
2 months ago
Marquises did a fantastic job without plumbing!
Kristen Hart
2 months ago
Marquies was very nice and easy to work with. This company is amazing, great prices and truly cares about their customers!
Kristy Tischer
2 months ago
Marquies came out right away after our plumbing issue. He had it fixed in a matter of minutes. He was extremely polite and very professional. Next time we need Polestar, we want Marquies to help us!!!
Jackson Tischer
2 months ago
Very informative and through.
Sonya Spaeth
2 months ago
Marquies was extremely nice and professional. He got our issue solved quickly and done right. I highly recommend!!!
Jeff Tischer
2 months ago
Jim, Tony, Hunter, and Lief went over and above to figure out a clog in our drains in the concrete floor. Working as a team and the correct equipment they solved our clog issue. Exceptional is the correct word to use!
Thank you very much
Steve and Leslie
Thank you very much
Steve and Leslie
Stephen Cornett
2 months ago
Marquies came out for a slow drain at our house. He was able to get it quickly fixed and had us back in business.
He had a great attitude and was super friendly! We'd certainly recommend him!!
He had a great attitude and was super friendly! We'd certainly recommend him!!
Nathan Taylor
2 months ago

