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About Polestar Plumbing, Heating & Cooling
Kansas City’s Trusted Home Service Provider
Polestar has been guiding Kansas City area homeowners to comfort since 1984. We started as Polar Plumbing, with a focus on dependable plumbing work and straightforward service. As the company grew to include heating and air conditioning, our name changed too. Polestar, another name for the North Star, reflects the steady guidance we aim to provide when something in your home needs attention.
More than 40 years later, we still approach each call with the same goal: do our best work for every customer, every day. Our team provides plumbing, heating, cooling, and duct cleaning services, with same-day service available when you need help quickly and 24/7 answering when problems happen outside regular business hours.
What to Expect From Polestar
Guiding You To Comfort
We make home comfort simple with reliable, stress-free HVAC and plumbing services.
Certified Technicians
Our HVAC technicians are certified to ensure quality service and environmentally safe refrigerants.
Over 40 Years In Business
We’ve been Kansas City’s home comfort experts since 1984, so you can trust our expertise.
Property Protection
We respect your home by wearing shoe coverings, using floor runners, and cleaning up after ourselves.
Licensed & Insured
Every job is performed by our licensed, bonded, and insured team for your peace of mind.
Same-Day Service
We get the job done fast with reliable, same-day service. We’re available 24/7 for your convenience.
Join The Polestar Team
Polestar has been guiding Kansas City area homeowners to comfort since 1984, and that starts with the people on our team. We're looking for skilled, dependable people who take pride in their work and want to build a career helping customers solve real problems in their homes. Join Polestar and become part of a team focused on quality plumbing, heating, and cooling work, strong customer service, and supporting each other on every call.See What Your Neighbors Are Saying
Review Highlights
From heating and cooling systems to plumbing repairs and installations, customers consistently praise the team's exceptional expertise, thoroughness, and clear communication throughout every interaction. Technicians take time to explain options and potential solutions in detail, never pressuring customers into unnecessary services, while the entire staff—from the initial phone call through installation—demonstrates professionalism, friendliness, and genuine care. Whether handling emergency calls, routine maintenance, or complete system replacements, the crew's combination of skilled workmanship, prompt responsiveness, and honest guidance has earned strong loyalty and repeat business from satisfied customers.
Based on 4,454+ Reviews
Marquies & Will were amazing got straight to the problem & game me solutions to fix my problem
said belkessa
2 days ago
Nate was a great resource, timely and helpful!
Bridget Courneya
2 days ago
The Polestar team went above and beyond to help fix our plumbing issue. The kitchen drain line was backed up and we had a leak under the kitchen sink. Dex and his assistant accessed the issues and fixed both items in a timely manner. The price was reasonable and the team met all of our expectations. Would use again.
Chris Colliatie
2 days ago
This was my 2nd time with Polestar and I have only praise. The technician, , was professional and friendly. He found and showed me his findings. That included showing me corrosion/rust that has definitely been growing and will increase, but he didn't make me think that I had to do something yet. He just made me aware of an issue that will only grow, not receed. It helps tremendously, in my mind, as far as trust and relief that I don't have to do anything just yet!
Kathy Hartman
3 days ago
Javier, Alex and Robert did a fantastic job on installing our new Lenox HVAC system. They arrived precisely on time at 9:00 AM. At all times, they were courteous, efficient and knowledgeable, taking time to answer any questions that arose. Finishing their work early afternoon, they took time to explain a few upgrades in the gas valve and duct work. The entire experience was completely professional. Congratulations to all three of these men and Polestar!
John Gray
4 days ago
Thomas came out today to do a winter check on our home furnace! He was very thorough and professional. He took his time to explain what he was doing and answered all our questions. Whenever the Polestar team comes out, they always take care of our home as if it was their own! Thanks, Thomas! We look forward to working with you in the future!
Barb Kirgan
4 days ago
Happy with their work
Bert Kliethermes
4 days ago
Thomas was very professional and curtious. He was very informative on the extent of maintenance that was performed, which he also demonstrated with pictures. The experience he provided instilled me with confidence in Polestar services.
Tim O’Brien
5 days ago
Let Us Guide You To Home Comfort
Plumbing, heating, or cooling trouble can disrupt your day fast. Polestar offers same-day service backed by 24/7 answering, so you can get the help your home needs when problems arise.
