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Rated 4.8
4,387+ Google Reviews
40 Years
of Experience
Same-Day Service
Fast & Reliable
Our Services
Guiding You To Comfort With Same-Day Service
Taking care of your home means taking care of the people in it. Polestar makes the little things count with dependable Plumbing, Heating, Cooling & Electric service.
What to Expect From Polestar
Guiding You To Comfort
We make home comfort simple with reliable, stress-free HVAC and plumbing services.
Certified Technicians
Our HVAC technicians are certified to ensure quality service and environmentally safe refrigerants.
Over 40 Years In Business
We’ve been Kansas City’s home comfort experts since 1984, so you can trust our expertise.
Property Protection
We respect your home by wearing shoe coverings, using floor runners, and cleaning up after ourselves.
Licensed & Insured
Every job is performed by our licensed, bonded, and insured team for your peace of mind.
Same-Day Service
We get the job done fast with reliable, same-day service. We’re available 24/7 for your convenience.
Comfort Comes With A Helping Hand
Have a small chore you could use a hand with? Maybe it’s taking out the trash, bringing in a package from the porch, or getting something down from a high shelf. While your Polestar technician is there for your service visit, let us know what’s on your list. We know those little tasks can add up. If we can help make your day a little easier before we leave, we’re happy to lend a hand.
While We’re There, Just Ask!
See What Your Neighbors Are Saying
Review Highlights
From heating and cooling systems to plumbing repairs and installations, customers consistently praise the team's exceptional expertise, thoroughness, and clear communication throughout every interaction. Technicians take time to explain options and potential solutions in detail, never pressuring customers into unnecessary services, while the entire staff—from the initial phone call through installation—demonstrates professionalism, friendliness, and genuine care. Whether handling emergency calls, routine maintenance, or complete system replacements, the crew's combination of skilled workmanship, prompt responsiveness, and honest guidance has earned strong loyalty and repeat business from satisfied customers.
Based on 4,387+ Reviews
Very professional and installed new furnace. Gave quick recap and overview before leaving.
Gina Diggs
16 hours ago
Called Polestar on a Tuesday evening with a clogged laundry drain that was leaking into our garage, and they had someone out the same night. Hunter was patient, professional, and genuinely tried everything to get to the bottom of it. He didn't rush, explained what he was doing, and clearly cared about getting it right rather than just getting out the door. You don't find that kind of effort often. Highly recommend Polestar for same-day service.
Eric Butler
19 hours ago
Lief was awesome. We’re glad we had him as our technician.
Andrew Wagner
23 hours ago
The blower wheel in our air conditioning system was off-balance, shaking, and very loud. Nick Jones, our Polestar technician, came out to our house the same morning I reached out to Polestar (less than an hour after calling in), quickly diagnosed the issue, ordered the part under warranty and replaced it seamlessly, and it runs great (and super quiet now)! Nick was super friendly, knowledgeable, and excellent to work with (and the total cost for his service was less than other providers in the area); I’d highly recommend him and Polestar in the future!
Stephen Lachky
23 hours ago
Sam and Eliann did a great job and were very attentive to solve any problems we had!
Kerry Smallwood
1 day ago
Jahir was great !!! He was very friendly and polite. Jahir was extremely knowledgable about our heating system. He explained step by step what he was doing while performing maintenance checks on our furnace. He also had a scope camera and showed me pictures he took of the inside of our furnace burner box, vents and fan housing. Jahir was a pleasure to have in our home. If possible I will request Jahir for our future HVAC needs…….
Larry Granger
Larry Granger
Larry Granger
1 day ago
Jahir was friendly, professional and very helpful. He serviced our HVAC system maintenance in getting ready for the colder temperatures. We are now ready for winter! Thank you Jahir!
Debbie Granger
1 day ago
Service was excellent. Michael did a great job.
Bob Little
1 day ago
Guiding You To Comfort Since 1984
Polestar has been guiding Kansas City area homeowners to comfort since 1984. We started as Polar Plumbing, with a focus on dependable plumbing work and straightforward service. As the company grew to include heating and air conditioning, our name changed too. Polestar, another name for the North Star, reflects the steady guidance we aim to provide when something in your home needs attention.
More than 40 years later, we still approach each call with the same goal: do our best work for every customer, every day. Our team provides plumbing, heating, cooling, and duct cleaning services, with same-day service available when you need help quickly and 24/7 answering when problems happen outside regular business hours.
Sign Up for Polestar's Family Membership
Keep your home's plumbing, heating, and cooling systems on a regular maintenance schedule with Polestar's Family Membership. Members receive twice-annual HVAC tune-ups, an annual whole-home plumbing inspection, priority scheduling, 10% off parts and labor, system check reminders, and exclusive promotions. You'll even get your choice of a helping hand with a small chore during your service appointment.It Pays To Be Part Of The Family:
- High-Performance HVAC System Checks
- Whole-Home Plumbing Inspection
- Whole-Home Electrical Safety Inspection
- Priority Scheduling
- Reduced Service Fees
- And More!
Great Deals To Help You Save
5% Discount
for Military PersonnelCoupons may only be redeemed one time per household, and they cannot be combined with any other offers or discounts. You must present or mention the coupon prior to any services performed. Discounts are not valid for trip charges or diagnostic fees.
Expires: Oct 31, 2026
Expires: Oct 31, 2026
$59
Electrical Safety InspectionPrice for Non-Members. Coupons may only be redeemed one time per household, and they cannot be combined with any other offers or discounts. You must present or mention the coupon prior to any services performed. Discounts are not valid for trip charges or diagnostic fees.
Expires: Oct 31, 2026
Expires: Oct 31, 2026
$50 OFF
Any ServiceCoupons may only be redeemed one time per household, and they cannot be combined with any other offers or discounts. You must present or mention the coupon prior to any services performed. Discounts are not valid for trip charges or diagnostic fees.
Expires: Oct 31, 2026
Expires: Oct 31, 2026
Serving Kansas City, Overland Park, & Surrounding Areas
Polestar provides expert home comfort services throughout the entire Kansas City metro area – and well beyond! From Wellsville to St. Joseph, and Warrensburg to Topeka, thousands of families count on Polestar for all of their home comfort needs!
Let Us Guide You To Home Comfort
Plumbing, heating, or cooling trouble can disrupt your day fast. Polestar offers same-day service backed by 24/7 answering, so you can get the help your home needs when problems arise.