Same-Day Service

At Polestar Plumbing, Heating & Cooling, we prioritize urgent HVAC and plumbing needs. Call us at (913) 432-3342 to speak to a member of our team and schedule a same-day service.

Privacy Policy

Your privacy is important to us, and this policy will inform you of the information that Polestar Cooling may collect from you, how it is used, and/or disclosed. By using our Website, www.polestarcomfort.com, you are acknowledging and accepting the practices and information described in this policy and on our Website.

Collecting Personal Information

When you visit our Website, we may collect personal and non-personal information such as: domain name, IP Address, type of Internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy.

Using Information

We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, remarketing efforts, etc. However, we may also use your collected information to contact you to respond to inquiries or provide information about our services.

Protecting Information

Polestar Cooling generally follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Web Browser Cookies

We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes by your web browser that may sometimes track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.

We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our Website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website—such as a comment section, discussion board, etc.—it may be collected and used by others, and we have no control of how third parties may use your publically accessible information. 

Third-Party Websites

Polestar Cooling’s Website may contain links to third-party websites, including links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Privacy Policy Changes

Polestar Cooling may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our Website, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you would like to opt out of our tracking, you may do so here:

If you have questions about our privacy policy, please contact us.

Last updated: 09/12/2024

What to Expect From Polestar

Experience You Can Count On

Guiding You
to comfort

We make home comfort simple with reliable, stress-free HVAC and plumbing services.

NATE- & EPA-Certified Technicians

Our HVAC technicians are certified to ensure quality service and environmentally safe refrigerants.

Over 40 years
in business

We’ve been Kansas City’s home comfort experts since 1984, so you can trust our expertise.

property protection

We respect your home by wearing shoe coverings, using floor runners, and cleaning up after ourselves.

Licensed, Bonded &
Insured Service

Every job is performed by our licensed, bonded, and insured team for your peace of mind.

Same-Day Service

We get the job done fast with reliable, same-day service. We’re available 24/7 for your convenience.

Guiding You
to comfort

We make home comfort simple with reliable, stress-free HVAC and plumbing services.

NATE- & EPA-Certified Technicians

Our HVAC technicians are certified to ensure quality service and environmentally safe refrigerants.

Over 40 years
in business

We’ve been Kansas City’s home comfort experts since 1984, so you can trust our expertise.

property protection

We respect your home by wearing shoe coverings, using floor runners, and cleaning up after ourselves.

Licensed, Bonded &
Insured Service

Every job is performed by our licensed, bonded, and insured team for your peace of mind.

Same-Day Service

We get the job done fast with reliable, same-day service. We’re available 24/7 for your convenience.

See What Your Neighbors Are Saying

Join the thousands of satisfied customers who trust Polestar for top-notch HVAC and plumbing services.

I called four companies and Polestar was the only one to let me talk to a person and have someone come out within 24 hours when my A/C unexpectedly went out. The technician, Ian was great! He was friendly and thorough, quickly finding and resolving the issue. He also gave lots of advice for regular maintenance.…

Max M.

Max M.

My A/C went out on a Thursday overnight and Polestar was able to get me someone that Friday afternoon. The normal company we went to couldn’t get anyone out until the following week. The technician, James P, was fantastic. He identified the issue and had the replacement parts on hand and got the A/C back up…

Hobey H.

Hobey H.

Polestar did an excellent job. Ben H. came out to inspect our system and not only did a terrific job but also spent a decent chunk of extra time addressing my wife and I’s questions about how to better make the temperature in our split-level house more consistent. He was really good at explaining things to…

Tully M.

Tully M.

The team that did the bid was very professional and thorough. They told me exactly what they would do and clearly explained the pricing plan. The installation crew showed up on time and did the job very well! They put down plastic matting so that there was no mess in our house. They showed us the…

Bob W.

Bob W.

My old A/C unit froze up just when Kansas City was having extreme heat. I called Polestar and a tech was sent out the same day. Kayla was super helpful with getting everything in order so a new unit could be installed the very next day. She even worked after hours and checked to make sure…

Heidi M.

Heidi M.

Kayla was terrific at explaining our options and working within our budget. I feel like we got the best "bang for our buck." Rudy and Ramon were our installers and were the epitome of professionalism. Kind, courteous, patient and efficient. They were able to finish the job early and took plenty of time to answer all…

Joseph C.

Joseph C.